Wireless Emergency Alerts (WEA)
March 2, 2021
The Wireless Emergency Alerts system is an essential part of America's emergency preparedness. Since its launch in 2012, the WEA system been used...
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categoryLifeline Support for Affordable Communications
March 2, 2021
Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount...
Stop Unwanted Robocalls and Texts
March 2, 2021
Unwanted calls – including illegal and spoofed robocalls - are the FCC's top consumer complaint and our top consumer protection priority.
Caller ID Spoofing
February 25, 2021
Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing...
Understanding Your Telephone Bill
February 19, 2021
Monthly wireline or wireless phone bills can be confusing, which may be one reason the FCC receives tens of thousands of billing complaints each year...
Hearing Aid Compatibility for Wireline and Wireless Telephones
January 28, 2021
The Hearing Aid Compatibility Act and other federal laws require the Federal Communications Commission to ensure the availability of wireline and...
Accessible TV and Set-Top Box Controls, Menus and Program Guides
January 27, 2021
*/ If you are having trouble activating closed captioning or audio description, or if you are blind or visually impaired and you are having...
Closed Captioning Display Requirements for Equipment
January 27, 2021
Closed captioning displays the audio portion of a television program as text on the screen, and provides access to television for people who are deaf...
711 for TTY-Based Telecommunications Relay Service
January 27, 2021
To make using TRS as simple as possible, you can simply dial 711 to be automatically connected to a TRS operator. It's fast, functional and free...
Telecommunications Access for People with Disabilities
January 27, 2021
FCC rules under Section 255 of the Communications Act require telecommunications equipment manufacturers and service providers to make their products...