About the Division
The Consumer Affairs and Outreach Division (CAOD) engages the public through outreach and education initiatives to inform them about important consumer-related regulatory programs, telecommunications issues and other consumer issues that impact their day to day life.
Older Americans Month
During this week, in recognition of Older Americans Month, we would like to share information to empower older adults and help them make informed decisions. The FCC is reminding older adults about tips to protect themselves from COVID-19 scams. More information is available at https://www.fcc.gov/covid-scams.
Please share the COVID-19 Scams Flyer with your community.
This week we highlight our partners AARP and the Federal Trade Commission (FTC) who are covering the following topics: How much vaccines cost, Staying vigilant after a COVID-19 vaccine, Report Gift Cards Used in a Scam and Fraud Affects Every Community: Debt Settlement Companies. For more information about their outreach to older adults watch or click on the video links below.
AARP – How much vaccines cost
AARP - Staying vigilant after a COVID vaccine
FTC – Report Gift Cards Used in a Scam
FTC – Fraud Affects Every Community: Debt Settlement Companies
Consumer Education Materials
Consumer Guide Translations
Many FCC Consumer Guides are available in other languages.
Volunteer Day at Food & Friends.
CAOD Staff organized a day of service at Food & Friends Opens a New Window. in Washington DC. Several FCC staff members volunteered their time to help pack food to meet the nonprofit's mission of delivering specialized, nutritious meals and groceries to people in the community facing HIV/AIDS, cancer and other life-challenging illnesses.
Click below to send us an an email with any questions or comments.
Monthly Consumer Information Call: May 11, 2021, 2:00 pm EST; RSVP for call information by email at Outreach@fcc.gov
In Case You Missed It
- Emergency Broadband Benefit Webinar for Consumers and Outreach Partners
- A Webinar for Consumers: COVID-19 Scams and Older Adults
- A Webinar for Consumers: Avoiding COVID-19 Scams
- Virtual Volunteerism Webinar: Internet-Based Ways to Donate Time
- Consumer Webinar: All I Want For the Holidays Is Your Safety
Please contact us if you have any questions about consumer issues and outreach at the FCC.
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