The FCC's Emergency Broadband Benefit

The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This new temporary benefit will connect eligible households to jobs, critical healthcare services, virtual classrooms, and so much more.

Consumer FAQ

The EBB Consumer FAQ provides answers questions about eligibility requirements, how to apply, where to find participating providers in your state, information about discounted connected devices, and more.

EBB: What It Is & How It Works

FCC Acting Chairwoman Jessica Rosenworcel gives an overview of the program.

 

Pandemic-Related Scams

The FCC has consumer tips and resources to help consumers avoid fraudsters attempts to steal money and personal information during the pandemic.

FCC Scam Glossary

The FCC scam glossary describes robocall and spoofing scams, and related consumer fraud. Recent posts include:

 

Businesses Can Avoid Having Legitimate Calls Blocked

Phone companies and their partner service providers look for suspicious calling patterns to proactively block unwanted and illegal calls. The FCC shares best practices to help legitimate businesses avoid having their calls blocked or labeled as spam by mistake: Call Blocking Tools and Resources

 

 

Suicide Prevention Hotline: 1-800-273-8255

988 to Become National Suicide Prevention Hotline by July 2022: Click to learn more

  

 

Consumer Guides

Avoid Bill SurprisesWhat is caller ID spoofing and how does it work? Get helpful tips about what you can do if you think you're being spoofed.

 
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Remember to Rescan

TV channels may have recently changed in your area. Learn what you should do to ensure you're receiving all available channels. What to Watch For | Remember to Rescan

  

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Getting Connected to Broadband

Broadband improves lives for people of all ages, from connecting far-flung family members and friends to providing easy online access to a virtual world of goods and services. Learn more about how you can - and why you should - get connected.

  

Consumer and Governmental Affairs Bureau

The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.